Informativa sulla privacy

Effective Date: 02/06/2023

At Vand, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online store located at vandaus.com (the "Site") or use our services through Shopify. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

Information We Collect
1.1 Personal Information: When you visit our Site or make a purchase, we may collect personal information that can identify you directly or indirectly, such as your name, email address, postal address, phone number, payment details, and other information you provide voluntarily.

1.2 Non-Personal Information: We may also collect non-personal information about you automatically when you interact with our Site. This information may include your IP address, browser type, device identifiers, browsing preferences, and other usage data.

How We Use Your Information
2.1 Provide and Improve Services: We use the information collected to process your orders, communicate with you about your purchases, respond to your inquiries, and provide customer support. We may also use your information to improve our products, services, and user experience.

2.2 Marketing and Promotions: With your consent, we may use your contact information to send you promotional emails, newsletters, and updates about new products, special offers, or other information that may be of interest to you. You have the right to opt-out of receiving such communications at any time.

2.3 Order Fulfillment: We share your information with third-party service providers, such as payment processors and shipping companies, to facilitate order fulfillment and delivery.

2.4 Legal Compliance: We may disclose your information if required by law or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights, investigate fraud, or respond to a government request.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our Site. These technologies help us analyze trends, administer the Site, track users' movements, and gather demographic information. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your experience on our Site.

Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have any concerns about the security of your information, please contact us using the information provided in Section 6.

Third-Party Links
Our Site may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of such third parties. We encourage you to read the privacy policies of those third parties before providing any personal information on their platforms.


Mobile Terms of Service
vand
Last updated: June 1, 2023

The vand mobile message service (the "Service") is operated by vand PTY LTD (“vand”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to vand’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of vand through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with vand. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to vand or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other vand mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to vand or email info@vandaus.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at info@vandaus.com.

Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our Site with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

By using our Site or services, you agree to the terms of this Privacy Policy.

Last updated: 02/06/2023